请求找出买家—finding buyer

2021-06-22 09:45

Firstly,we apologize for the inconvenience and disappointment brought to our customer and to you.
As attached it is a two star customer review to our store.
We try our best to contact the customer as soon as we get the review.But failed.

We really want to help s-adams” to solve this issue,we want to resend him a new improved headset or refund him if he prefer to.Above all, we are prepared and willing to solve this issue as he request.And we believe we have the ability to perform better and better in future.

We need to know the order number. It is really urgent!

Thanks for your kindly understanding and help.
Have a good day!
Becky

We already collected buyers reviews and feedbacks to our technical team. Our products have the most advanced technology, but as you know, a perfect product need continuous improvement and maybe now there are a few flaws existing in very few of them. What is more, our new headset has made great improvement and he defects as the review described is not existed now.

Please help us now!

We need to know the order number. It is really urgent!

Thanks for your kindly understanding and help.
Have a good day!
Becky

As a new seller on Amazon and still have a lot of things to learn and improve.
Frankly, we have been operating according to Amazon’s standard and trying our best to make everything goes well.Please just give us some time and encouragement to grow up.
Please help us to find out “George’s real contact information” we need have a further communication with him on this order review.
Thanks for your kindly understanding and help.
Have a good day!
Andrew

Please help to dispatch this order QTY form 2 pieces to 1 piece as i made a error when i placing this order .(see attached)

The order quantity of this buyer is 1 PIECE.

Please noted and change.

Thanks for your confirmation and reply.

Becky

 

please help to find out this buyer,i want to help him,urgent

Dear Amazon team

Here is a review come from our buyer.named "Mario D'amario"

 

 

 and "ivan della rocca

 

 

We read their review carefully and found that the problem is because of their  wrong using methods.

We really want to help them  to solve thier using problem.

Please help us to find out these buyers .

We need to know the order number. It is really urgent!

Thanks for your kindly understanding and help.

Have a good day!

Becky

 

 

 

 

 

 

We read their review carefully and found that the problem is because of their  wrong using methods.
We really want to help them  to solve their using problem.
Please help us to find out these buyers .

We checked with seller support and they tell us they are not our buyers!

As you know,our this headphone is a hot sale on Amazon and there are many competitors ,too.

These reviews are likely left by them on bad purpose!

It is really very bad and unfair to the marketing orders on Amazon.

please help to remove. 
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